Policies

Privacy Policy

We value your privacy and confidentiality.
We do not store your card information, CVV, or banking passwords on our servers.
Your personal data, including therapy session details, contact information, and billing details, are kept strictly confidential.
We comply with all applicable data protection regulations and do not share your information with third parties without your consent, except when required by law.

Terms and Conditions

By using our services, you agree to the following:

• All payments must be completed at the time of booking a session or purchasing a service.

• Prices listed are inclusive of applicable taxes unless otherwise mentioned.

• Therapy sessions are professional services and not emergency medical care.

• We reserve the right to refuse service or cancel bookings in case of misuse, non-compliance, or policy violations.

• Users are responsible for providing accurate contact and billing information.

Cancellation and Refund Policy

• Appointments can be canceled or rescheduled up to 24 hours before the scheduled session without any charge.

• Cancellations made less than 24 hours before the session are non-refundable.

• Refunds for technical issues (e.g., payment errors) will be processed back to your original payment method within 7–10 working days.

• In case a session is canceled by us, a full refund or free rescheduling option will be provided.

Shipping and Delivery

• As this is an online service, there is no physical shipping involved.

• Access details (meeting links, login credentials, etc.) will be provided via email or WhatsApp after confirmation of payment.

• Please ensure that your provided contact details are correct to avoid delivery issues.